Privacy Policy

Last updated: 02 November 2026

Identity and Role of the Data Controller

cleverscribe acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our audiovisual production courses and related resources. Our operations are based in the United Kingdom and we comply with the UK GDPR and the Data Protection Act 2018.

Scope of This Notice

This privacy notice applies to all visitors and users of our website who interact with our course materials, contact forms or any other features. It covers individuals located in the United Kingdom and explains how we collect, use and protect personal data when you access information on broadcast studio design, camera control systems, professional lighting, sound engineering and workflow optimisation.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete our contact form or subscribe to course updates. This includes your name, email address, organisation details and any messages you submit. We may also receive technical data such as IP address, browser type and device information from your device when you browse the site. No data is obtained from third-party sources without your knowledge.

Purposes of Processing and Legal Basis

We process your data to respond to enquiries about our courses, to deliver course content and updates, to manage registrations and to improve website functionality. The legal bases include your consent where you have provided it, our legitimate interests in operating an educational resource, and compliance with legal obligations such as record keeping. Each purpose is explained in detail within our full processing register available on request.

Requirement to Provide Data and Consequences

Providing certain personal data is necessary to use the contact form or access restricted course materials. If you choose not to supply required information we may be unable to respond to your enquiry or grant access to specific resources. You remain free to browse publicly available course descriptions without submitting any personal data.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and analyse site usage. Details of the specific cookies deployed, their purposes and your options for managing them are set out in our separate Cookie Policy, which can be accessed via the cookie banner displayed on every page.

Processors, Recipients and Legal Disclosures

Your personal data may be shared with trusted service providers who act as processors, such as hosting providers, email delivery services and analytics platforms. These processors are contractually bound to process data only on our instructions. We may also disclose data where required by law, regulation or court order, or to protect our rights and the safety of users.

International Transfers

Some of our processors are located outside the United Kingdom. When personal data is transferred internationally we rely on appropriate safeguards such as the UK International Data Transfer Agreement or approved standard contractual clauses to ensure an adequate level of protection.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically kept for two years after the last interaction. Course access records are retained for the duration of your enrolment plus six years to meet accounting and legal requirements. Technical logs are deleted after twelve months unless needed for security investigations.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include encryption in transit, access controls and regular security reviews. We collect only the minimum data required for each purpose and do not retain information longer than necessary.

Data Subject Rights

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, as well as the right to data portability. To exercise any of these rights please contact us using the details on our Contacts page or by emailing [email protected]. We will respond within one month of receiving a valid request.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing communications and to any profiling we may undertake for marketing purposes. Unsubscribe links are included in all marketing emails.

Right to Complain

If you are not satisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details for the ICO can be found on their official website.

Children and Age Restrictions

Our website and courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve the website experience and course relevance.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The current version will always be posted on this page with the last updated date clearly displayed. Continued use of the website after changes constitutes acceptance of the revised policy.