Legal Information | mediariffx

Last updated: 2 November 2026. This Legal Information page explains who operates this website, how the business behind it is registered, what you may and may not do with the site, and where legal responsibility lies. It applies to everyone who visits the site, whether you are browsing anonymously, sending an enquiry or booking a place on a course.

1. About This Legal Information Page

This page is the legal notice for the mediariffx website, which is published under the site name cleverscribe. It is written to be read on its own, but it also sits alongside a small group of related policy pages that together govern your use of the website and any training you buy from us. Those pages are our Privacy Policy, our Cookie Policy, our Terms and Conditions and our Payment and Refund Policy. Where a specific policy deals with a subject in more detail, that policy takes priority for that subject.

By using this website, contacting us through it, or enrolling on a course advertised on it, you confirm that you have had a reasonable opportunity to read this page. If anything here is unclear, please ask us before you book.

1.1 What this page covers

who operates the website and in what capacity;
our legal form, registration details and tax identifiers;
our registered office and the ways you can reach us;
what the website is for and who it is aimed at;
the rules that apply to access and acceptable use;
ownership of content and intellectual property;
accuracy, availability and the limits of our liability;
links to other websites and third-party material;
data protection and cookie matters;
consumer rights, bookings, cancellations and refunds;
the law that applies and how disputes are handled.

1.2 How to read the wording

Words such as "we", "us" and "our" mean the operator of this website. "You" means the visitor, enquirer or learner. "Course" means any training session, workshop, short course or scheduled programme offered through cleverscribe. Headings are for convenience only and do not affect the meaning of the text.

2. Identity of the Website Operator and Its Role

This website is operated by mediariffx, a private limited company incorporated in England and Wales. We trade and publish under the site name cleverscribe.

Our role is straightforward: we are a commercial training provider. We design, publish, sell and deliver courses that focus on live production environments, including multi-camera switching, live broadcast technique, real-time video operation, control room practice, camera control systems, professional lighting arrangements, sound engineering for broadcast, and the workflow management that keeps television and streaming productions running smoothly.

We act on our own behalf as the supplier of those services. We are not an agent, franchisee or representative of any broadcaster, equipment manufacturer, venue, gallery, studio or software vendor whose products are discussed, demonstrated or named in our courses or on this website. Any equipment names mentioned in course descriptions are used descriptively and to set expectations about the training environment.

In addition, we act as the data controller for the limited personal information we collect through this website, such as the details you enter in the contact form or when you enquire about a booking. Our handling of that information is described in our Privacy Policy.

2.1 What we do not claim to be

We are not a broadcaster, a regulator, a degree-awarding institution or a professional certification body. Where a course is described as accredited, endorsed or mapped to an industry standard, that description is accurate only to the extent stated on the relevant course page. Nothing on this website creates a professional advisory relationship between us and a visitor.

3. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

Our legal form is a private limited company, registered in England and Wales under the Companies Act 2006. The details below are the non-contact legal identifiers that describe the company itself and are filed with the appropriate public registers.

Registered legal name: mediariffx
Company Registration Number: 02867466
VAT Registration Number: GB 645 085 923
Country of registration: England and Wales
Governing company law: Companies Act 2006

3.1 Registration and filing

Our company registration is maintained with Companies House, and our VAT registration is maintained with HM Revenue & Customs (HMRC). Information filed with Companies House, including our annual accounts, confirmation statements and details of our directors and registered office, is available to the public on the Companies House register. If you need to verify our identity or our filing history, that register is the authoritative source.

3.2 Responsible representatives

The persons responsible for the direction, management and legal representation of the company are its directors. Their identities and service addresses are filed with Companies House and are available for public inspection in the same way as any other registered company information. Day-to-day responsibility for the content of this website, for course delivery and for responding to complaints rests with the directors and the staff they appoint.

3.3 Licences and permissions

No specific operating licence is required to run a training business of this type in the United Kingdom, and we do not claim to hold one. We do, however, maintain the permissions and protections that practical training work requires. These include public liability and employers' liability insurance, and compliance with the Health and Safety at Work etc. Act 1974 and related regulations for any hands-on sessions, studio visits, equipment handling or on-location work. Where training sessions use musical works, recorded broadcast material or other protected content, we rely on the relevant copyright exceptions or licences. If a venue imposes its own health, safety or security rules, those rules apply in addition to ours.

4. Registered Office and Available Contact Details

Our registered office, which is the address for formal and legal correspondence, is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom. Post sent to that address is logged and passed to the responsible person within the company.

For day-to-day enquiries, use the contact channels published on our Contacts page. Email is normally the fastest route, and you can reach us at [email protected]. You can also telephone us on 01344 649400. If you prefer to write, our registered office address above may be used, but please allow additional time for postal correspondence to reach the right person.

The Contacts page also provides a contact form. The form asks you for your own details, such as your name, email address and the nature of your enquiry, so that we can respond to you. That information is used for handling your enquiry, is covered by our Privacy Policy, and is not used for unrelated marketing unless you have actively opted in.

4.1 Formal notices and service of documents

Any formal notice, claim or legal document should be sent to our registered office address, or to [email protected] where the law permits electronic service. Notices sent through social media, through the contact form or to a trainer's personal address are not valid formal notices and may not reach the correct recipient.

5. Purpose, Scope and Intended Audience of the Website

The purpose of this website is to describe our training offer, allow prospective learners to compare courses and dates, answer common questions, and allow bookings and enquiries to be submitted. It is a commercial website: we intend to sell places on paid courses to individuals and to organisations.

The scope of the website covers course descriptions, learning outcomes, prerequisites, delivery formats, pricing and scheduling information, along with general informational content about broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and production workflows.

5.1 Intended audience

The site is aimed at media professionals, aspiring broadcasters, production technicians, freelancers, students of film, television and media studies, corporate communications and internal video teams, and organisations that run live events, streaming productions or their own studio facilities. It is written for adults and for professionals. It is not directed at children, and we do not knowingly market courses to anyone under the age of 18.

5.2 Geographic reach

The site is primarily intended for users in the United Kingdom. It may be read from elsewhere, and we may accept bookings from outside the UK, but our services, our contracts and this notice are governed by the law described in section 11.

6. Access to the Website and Acceptable Use

You may browse this website free of charge. Access is provided on an "as available" basis, and we may change, suspend or withdraw all or part of the site, including course listings, without notice. We do not guarantee that the site will always be available, uninterrupted or error-free.

When using the site you agree to do so lawfully and reasonably. In particular, you must not:

use the site in any way that breaches applicable law or regulation, including data protection, computer misuse, consumer protection or intellectual property law;
attempt to gain unauthorised access to the site, its servers, its booking systems or any connected database;
introduce viruses, malware, ransomware, spyware or any other harmful code, or run automated attacks against the site;
scrape, harvest, crawl or systematically extract content, pricing, images or contact information from the site without our written permission;
frame, mirror or republish the site, or present our content as your own;
submit false, misleading or fraudulent booking or enquiry information, or impersonate another person or organisation;
use the contact form to send unsolicited advertising, chain messages or abusive, threatening or discriminatory material;
interfere with the proper working of the site or with any other user's enjoyment of it.

Where we reasonably believe that these rules have been broken, we may block access, cancel bookings, cancel a contract without refund where the law allows that, and report the matter to the police or another relevant authority. Failure to enforce a rule on one occasion does not waive it.

6.1 Your own equipment and connectivity

You are responsible for the device, browser, connection and software you use to reach the site, and for keeping your own systems secure. We are not responsible for any loss caused by your equipment, your network provider or your failure to keep your software up to date.

6.2 Accounts and access credentials

If we ever issue a login, joining code or course portal access, it is personal to you. You must keep it confidential and must not share it. Tell us immediately if you believe it has been used by someone else, and change any password you control.

7. Ownership of Website Content, Trade Marks and Permitted Use

All content on this website, including text, course descriptions, learning outcomes, photographs, diagrams, illustrations, layouts, page designs, logos, video and audio clips, downloadable handouts, forms and the underlying code and database structure, is owned by us or licensed to us. It is protected by copyright, database rights, design rights, trade mark law and other intellectual property laws, both in the United Kingdom and internationally.

The names mediariffx and cleverscribe, together with our logos and visual identity, are our trade marks or common-law marks. You must not use them without our prior written permission. Other product names, manufacturers' names and logos that appear on the site belong to their respective owners and are used only to identify equipment, software or standards. Their appearance does not imply any sponsorship, endorsement or affiliation.

7.1 What you may do

You may view, print and download pages from this site for your own private, non-commercial use, and you may share short quotations with clear attribution to us. You may also download course materials that we expressly make available to course participants, and use them for your own learning.

7.2 What you may not do

You may not copy, reproduce, republish, distribute, sell, rent, sub-licence, translate, adapt, modify or create derivative works from any substantial part of our content, or use it to train others commercially, without our prior written permission. Course materials supplied to participants are for the personal use of the named participant only. Any recording of a training session, whether audio, video or screen capture, is permitted only with our express written consent and the consent of everyone present.

7.3 Reporting infringement

If you believe that material on this site infringes your rights, contact us with details of the material, the right you say is infringed and evidence of your ownership. We will review the notice and act proportionately.

8. Accuracy of Information, Availability and Proportionate Limitations of Liability

We take reasonable care to ensure that the information published on this site is accurate and up to date, but course content, dates, venues, trainers, prices, prerequisites and equipment specifications can change. Listings are an invitation to enquire or book, not a binding offer, and a contract is formed only when we confirm a booking in writing or by email.

General informational articles on this site are provided for guidance and background only. They are not professional advice for a particular production, and they should not be relied on as a substitute for a proper technical assessment of your own studio, venue, equipment or compliance obligations.

8.1 Availability

We do not guarantee that the site or any particular course will be available at any given time. Courses may be rescheduled, moved to a different venue or switched to an online format, and we may cancel a course where necessary. Where we cancel a course and cannot offer a suitable alternative, our Payment and Refund Policy explains how refunds are handled.

8.2 Limits of our liability

To the fullest extent permitted by law, we exclude liability for indirect, incidental or consequential losses, including loss of profit, loss of business, loss of opportunity, loss of anticipated savings and loss of reputation, arising from your use of this website or from any reliance on its content. We also exclude liability for losses caused by events outside our reasonable control, by third-party platforms or networks, or by your own acts and omissions.

Nothing in this notice excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any statutory liability that cannot lawfully be excluded, or for any of your rights as a consumer under the Consumer Rights Act 2015. If you are a consumer, the losses for which we are responsible are those that are a foreseeable result of our breach of contract or of our failure to use reasonable care and skill.

8.3 Practical consequence

In effect, this means that if we carry out a course carelessly, we must put it right, repeat it or refund it, and we may be responsible for reasonably foreseeable losses that result. It does not mean we are liable for every business consequence of a disrupted trip or project.

9. External Links and Third-Party Content

This website may link to or embed content from other websites and services, such as maps, video platforms, booking tools or manufacturers' documentation. Those links are provided for convenience and information only.

We do not control external websites and are not responsible for their content, accuracy, availability, security or privacy practices.
A link does not mean that we endorse the linked site, its operator or its products, and it does not create any partnership or agency relationship.
When you follow an external link, you leave this website and the terms and policies of the other site apply. You should read them before providing any personal information.
If you believe a link from our site is broken, misleading or points to unlawful or harmful material, please tell us so that we can review it.

The same applies in reverse: any link to this website from another site does not imply that we endorse that site or its operator.

10. Data Protection, Cookies and Related Policies

Personal information submitted through this website is handled in accordance with our Privacy Policy, which is incorporated into this notice by reference. Our processing is carried out under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process personal data lawfully, fairly and transparently, and only for the purposes we have described, such as responding to enquiries, administering bookings, delivering courses, issuing certificates, keeping financial records, and improving our services.

Individuals whose data we hold have the right to be informed, to access their data, to ask for inaccurate data to be rectified, to request erasure in the circumstances permitted by law, to restrict or object to processing, and to data portability where it applies. Where processing relies on consent, consent can be withdrawn at any time. We keep personal data only for as long as necessary, and we maintain appropriate technical and organisational security measures. If you are unhappy with what we hold or how we have handled it, you may complain to us first and then to the Information Commissioner's Office (ICO).

10.1 Cookies and similar technologies

Our Cookie Policy explains the cookies and similar technologies used on this site, what each one does, and how long it lasts. Non-essential cookies, including analytics and any future marketing cookies, are used only where you have given consent through the site-wide cookie banner, in line with the Privacy and Electronic Communications Regulations 2003 (PECR). You can change or withdraw your consent at any time, and you can also control cookies through your browser settings. Blocking essential cookies may prevent parts of the site, such as the contact form, from working properly.

10.2 Related policy documents

This page should be read together with the following documents, all of which are published on this website:

Privacy Policy — how we collect, use, share, store and delete personal data, and how to exercise your rights.
Cookie Policy — the cookies and similar technologies used on this site and how to manage them.
Terms and Conditions — the contract that applies when you browse the site, book a course or attend a training session, including booking rules, fees, learner conduct and the limits of what is included.
Payment and Refund Policy — how payments are taken, when invoices are issued, cancellation deadlines, how refunds and transfers are handled, and what happens if we cancel or reschedule a course.

11. Consumer Rights, Booking Rules, Cancellations and Dispute Rights

We treat learners who are consumers as consumers for the purposes of English law. This means the Consumer Rights Act 2015 applies to the services we supply, and in particular the requirement that we perform them with reasonable care and skill, within a reasonable time where no date is fixed, and at a reasonable price where it is not agreed in advance.

Where we sell courses at a distance, for example through this website or by email, we also comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Those regulations require us to give clear information before you book — a description of the course, the total price including VAT, the arrangements for payment, the date and location of delivery, the duration, and your cancellation rights — and to provide that information in a durable form, such as a booking confirmation email.

11.1 Cooling-off and cancellation

For most distance contracts you have a statutory right to cancel within 14 days of booking, without giving a reason. However, the law recognises exceptions that commonly apply to scheduled training, including courses that are performed on a specific date or within a specific period and services that have already been fully performed with your agreement. Where an exception applies, we will tell you before you book. Our Payment and Refund Policy sets out the practical deadlines, administrative charges, transfer options and refund timetables that apply to cancellations made by you and by us.

11.2 Complaints

If something goes wrong, tell us as soon as possible using the contact route in section 13. Please include your booking reference, the course title and date, and a clear description of the problem. We will acknowledge your complaint promptly and aim to give a substantive response within a reasonable period. Raising a complaint does not affect your statutory rights, and you are free to pursue other remedies at the same time.

11.3 Alternative dispute resolution

Alternative dispute resolution, such as mediation through an approved provider, may be available if we cannot resolve a dispute between us directly. Using it is voluntary. In addition, consumers in the United Kingdom can obtain free, independent advice from Citizens Advice or Trading Standards, and complaints about data protection can be made to the ICO. Nothing in this section prevents either of us from going to court.

12. Applicable Law, Competent Courts and Legal Formalities

This notice, your use of the website and any contract formed with us are governed by the laws of England and Wales. Subject to any mandatory consumer protections that apply in your country of residence, the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or connected with this website or our services.

As an electronic commerce service provider established in the United Kingdom, we also comply with the information and transparency requirements of the Electronic Commerce (EC Directive) Regulations 2002 and with the Companies Act 2006 requirements on the display of company details. Where a contract is concluded in a language other than English, the English version of these terms will prevail for the purposes of interpretation.

12.1 Severability and no waiver

If any provision of this notice is found to be invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be replaced by one that achieves the same purpose as closely as the law allows. If we do not enforce a provision on any occasion, that does not prevent us from enforcing it later.

12.2 Assignment

We may transfer our rights and obligations under this notice and any related contract to another organisation, for example if the business is sold or restructured. We will tell you in writing if that happens, and it will not affect your rights. You may not transfer your rights to anyone else without our written agreement.

13. Contact Route, Changes to This Page and Last-Updated Statement

If you have a question about this Legal Information page, need to raise a complaint, or wish to serve a formal notice, use the contact route published on our Contacts page. You can email [email protected], telephone 01344 649400, or write to our registered office at 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom. Please make it clear that your message concerns legal or company information so that it reaches the right person quickly.

We review this page periodically and may update it to reflect changes in the law, in our business practices, in our registration details or in the way the website works. The version published on this page is the current version, and the date at the top of the page shows when it was last updated. Where a change is significant, we will highlight it on this page or notify affected learners directly. Continued use of the website after an update means that you accept the revised notice. If you do not agree with a change, you should stop using the website; where a change affects an existing booking, the terms in force at the time of your booking will apply to that booking.

Nothing in this notice affects any right you have that cannot be excluded or limited by law.

14. Key Company Information at a Glance